Updating the funding bank account
Last updated: April 27, 2026
Capchase will use a bank account to send you the credit for each order, once everything is in place. Funding is generally made via wire, which usually takes up to 2 business days once approved. We will use the same bank account if any payments need to be collected from your account.
You can change your bank account directly in the Capchase platform by going to Settings → Payment Methods → Change Bank Account.
Here, you can provide your new bank account information and a reason for the change in payment method.
Capchase can only send credits and collect payments from the same account; therefore, only one bank account can be active at a time.
If you have any questions, don't hesitate to contact us at support@capchase.com.