How to request a payment link from Capchase
Last updated: May 7, 2026
To request a payment link from Capchase, you'll need to provide specific deal information to the Capchase team. Here's what you need to include and how the process works.
What information to provide
When requesting a payment link, include the following details in your request:
Customer-facing quote or order form - Attach the final quote that shows the deal terms
Deal amount - Total contract value
Payment terms - Specify if you want monthly, quarterly, or annual payments
Contract duration - Length of the agreement (e.g., 12 months, 24 months, 36 months)
Service description - Brief description of what's being purchased
Start date - When payments should begin
Pro tip: Don't forget to add any fees or taxes that should be financed along with the total service amount.
How to submit your request
Send your request to orders@capchase.com or reply to qualification approval emails with the required information. The Capchase team will typically respond with a payment link within a few hours during business hours.
Payment link delivery
Payment links are delivered directly to you (the vendor) via preferred channel and can be sent to the buyer's email once the deal is created. Each payment link is unique to the specific deal and contains all the contract terms and payment schedule information.
Note that if you don't add the buyer's email when creating the order, the link will not be automatically sent to them.
Payment method options
Buyers have payment methods enabled based on their assessment and location. Capchase supports various payment methods:
Direct Debit - Standard option, no fees included
Credit Card* - Automatically processed, includes a 3% fee
Pay by invoice (wires)* - For customers who need to issue purchase orders
Checks* - For eligible USA customers
If your customer requires invoice-based payments or has specific procurement processes, mention this when requesting the link so the appropriate payment options can be enabled.
*Consult eligibility details with your Capchase representative.
Link modifications
If you need to modify payment terms (e.g., from monthly to quarterly), contact the Capchase team at orders@capchase.com with your updated requirements at orders@capchase.com. They can create new payment links with revised terms as needed.