Overview

Throughout an order’s lifecycle, Capchase will request documents to verify the deal and release credit. This article lists the documents you may be asked for, in the order they are typically required, with brief definitions and the circumstances in which each is needed.

Pre-Order Documents

Quote, Order Form, or Service Agreement (optional)

The customer-facing quote you sent the buyer, also known as the order form.

Installment Purchase Agreement (IPA)

The legal agreement between Capchase and the buyer that governs the installment payment terms, schedule, amounts, payment method, late fees, and governing law. This is the document that legally binds the buyer to the financing.

Purchase Order (PO)

Once a buyer completes the payment link and the documents are countersigned by Capchase, a document confirming the buyer’s intent to purchase is issued. This document, referred to as the Purchase Order (PO), outlines key deal details, including line items, term length, total amounts, and net amounts.

Post Signature Documents

Vendor Invoice / Funding Invoice

Your invoice for the product or service being financed. Capchase uses the invoice to verify the deal amount before releasing the funding (your credit). It is vital that the funding invoice matches the total of the order, otherwise this may cause delays in releasing your funds.

Situational Documents

Delivery and Acceptance (D&A) Document

Only required on orders including hardware items before releasing Credit. A DocuSign envelope is sent to the buyer to confirm receipt of the hardware portion of the order.

What Happens If Documents Are Missing

If a required document is not on file, the funding request for the Order, will not be released. You will typically receive an automated email from pay@capchase.com requesting the missing item, or the Capchase team will reach out to you.

If you have any further questions, please contact us at support@capchase.com.